State Farm® Insurance Agent Melissa Hylton
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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
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What our customers say about us...
Chris Mines
April 1, 2026
"Absolutely fantastic! Our auto policy (with another company) had gone up dramatically in the last few months so I was searching around for a new policy. In all honesty, almost all the companies came back in the same ballpark for the auto insurance but the home owners insurance saved me almost $1000 a year when I paired it with the Auto. What really set State Farm apart was this office and specifically Susie! She reached out to let me know about the policies, answered all the questions I had (and then some), she spent a significant amount of time with me and it never felt rushed or like she had other things to do. She was happy to communicate by email (which was easier) and called when it was convenient for me to finalize everything. She explained every option and what it meant in easy to understand language and was quick to tell me when she didn't think something was worth it or how I could add on extra coverage for very little costs or how I could actually save by adding on Medical coverage. She saved me money and got me better coverage than I had before. She truly looked out for me, even when it would have meant losing money for her Agency. She not only went above and beyond in assisting me, so was so pleasant and never made me feel like I was "just another customer." She just earned a customer for life! THANK YOU, Susie!"
FRANKLIN ROUSE
March 19, 2026
"Susie really helped my family save a ton on our auto insurance."
Michael Donnelly
March 19, 2026
"State Farm insurance is great,I highly recommend them they have great insurance rates and will work with you when under straits.They also have great customer service"
Barry McDonald
February 26, 2026
"The lady's at State Farm are extraordinary people. They have always gone above & beyond for me & have always been hands on meeting my needs, no matter what the issue. So, whatever your insurance needs may be State Farm...Like a Good Neighbor has your back."
Brandon Fisher
February 23, 2026
"Very helpful and nice would recommend to anyone for a first time driver or home owner"
BRIAN AVERILL
February 13, 2026
"Amanda was great"
desiree Nicely
February 13, 2026
"Wonderful lady to work with on getting insuarnce"
Christy Clark
February 13, 2026
"I’ve been searching for more affordable car insurance. Amanda reached out to me. She was such a huge help. She answered all my questions. She was very thorough. Thank you State Farm!"
Diana Gibson
January 28, 2026
"I am so glad I had a friend to refer me! She was kind and understanding to my situation. Thanks to her I was able to save hundreds of dollars 😊"
Stephanie Ayers
January 20, 2026
"Wonderful experience getting auto life and home owners!"
Lisa Blankenship
January 20, 2026
"Our representative and her associates, especially Amanda, were most helpful in explaining our claim. They are all friendly and very informed of their buisness. We will keep their buisness with State Farm."
"We appreciate you and Kyle and your business. "
Jessika Robertson
January 15, 2026
"Switched to State Farm for auto and homeowners and Bambi made it so easy. She was professional, helpful, and got everything done quickly."
Made U Look
January 15, 2026
"Excellent to work with and provides services with ease and attention!!"
evan simpson
November 13, 2025
"Missy was fantastic. Incredibly knowledgeable and personable. I wouldn’t go to anyone else or any other company for my needs. Well done Missy!"
Phillip Zsoldos
November 5, 2025
"Ms Hylton worked diligently with me to accurately right-size the value of my house to insure. Several underwriting concerns were addressed and resolved quickly by Ms Hylton through her tenacity and drive to successfully serve her clients. I’ve known and worked with Ms Hylton for almost 30 years and have always had nothing but excellent representation."
"Thank you for the opportunity to be of service!"
Ashley Rouse
October 30, 2025
"So thankful for the smooth transition with Melissa and her office. Even helping me on her day off. Thank you so much!"
"Thank you! We appreciate the opportunity to be of service. "
Megan Osborne
October 23, 2025
"I had such a great experience with State Farm! Susie took the time to really get to know me and my husband, treating us more like friends than clients. She made the whole process of switching our insurance so easy and stress-free. The entire team was friendly, welcoming, and went above and beyond to make sure everything went smoothly. It’s rare to find that kind of personal touch these days—we’re so glad we chose this office!"
"Thank you for the review and I agree Susie always takes the time a customer deserves and needs!"
Tammy Stoddart
September 12, 2025
"Professional and friendly! Knowledgeable and answered all my questions. Amanda was so helpful! Highly recommend!!"
"Thank you Tammy! Amanda is always ready to help with a smile on her face. "
Angie Kimberlin
August 27, 2025
"Bought a car out of town but our local agent was wonderful helping me get it insured quickly."
"Thank you for the opportunity. "
Rebecca Winebrimmer
August 15, 2025
"Melissa and her team are always prompt at answering my questions and providing feedback. I am grateful for the quality service they provide. They are knowledgeable and eager to help."
"Thank you Rebecca! We strive to be of great service beyond the sale!"
Phillip White
August 14, 2025
"Very helpful, always there when I need them! Susie is the best!"
"Like a Good Neighbor, we strive to always be there. "
Makeup By Jenn
August 14, 2025
"Awesomeness, makes sure you know exactly what you’re getting and tries to help you the best way she can"
Marty
August 4, 2025
"Wonderful. Got a lot of help and a wonderful personalities."
Lana Oyler
July 24, 2025
"Service was great. Took time to explain the policies. Thanks for the gift card"
Abi Morris
July 21, 2025
"Melissa’s team is the best and are very helpful and will explain things to you so you choose the best deal for you!"