State Farm® Insurance Agent Melissa Hylton
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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Bessie Dameron
June 23, 2025
"I have been a customer for lots of years, love the team them love them now!"
Kevin Kern
June 23, 2025
"I have had an excellent experience with State Farm. Great rates and excellent customer service! Would highly recommend"
Victoria Hayes
June 18, 2025
"We worked with Amanda over the phone to establish a new policy. She made everything go smoothly. She was very professional, and we look forward to continuing to work with Amanda and this office."
Tracy Liller
June 16, 2025
"Excellent to work with. Took the time to go over everything to ensure what I wanted was covered. The agents are so nice and respectful. Love working with them."
Alicia Gibson
June 13, 2025
"Amanda was very helpful & very nice."
Dom Jordan
June 7, 2025
"Working with State Farm to get house insurance was a breeze. They stayed late at work to help me and ensure that my family was taken care of. I HIGHLY recommend them."
Laura Moyers
May 23, 2025
"10/10 recommend! Susie was so helpful during a very stressful situation. She was able to answer all of my questions and get me the best rates. #sheismyjake"
Georginna Dunbar
May 6, 2025
"I highly recommend Cara!! She’s absolutely amazing!! She’s always there to help no matter what and goes out of her way to help!! She’s very kind and so helpful!! State Farm alone is a very great place to do business with!!"
"Thank you so much for taking the time to share your experience with others. Kara and the rest of the team are always ready to help! We appreciate your business and your referrals. "
Elliott Mills
April 28, 2025
"A plus service with a friendly and knowledgeable staff"
"Thank you very much!"
Brent Clark
April 13, 2025
"Working with Susie was a joy. She really kept everything at a level I could understand. Great agents here, great products, excellent pricing and customer service!"
Rachel Greenway
March 29, 2025
"Amazing customer service and very thorough with explaining the breakdowns of the best policy. Susie was super friendly and a pleasure to work with. Definitely recommend to anyone looking for hands on insurance needs."
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
Greenbrier County E A S
March 17, 2025
"Great customer service and always available when needed. Keep up the great work"
"Thank you. It’s a pleasure working with your team too. "
Marsha Nickolay
May 30, 2024
"Best customer service ever. They are always so friendly and helpful. Always ready to assist. Love them."
Melanie Arritt
May 10, 2024
"They were incredibly helpful as I switched insurance. They took the time to make sure I had what I needed and to get me the best discounts. Thank you!!!!!"
Loretta Orsi (Annie)
May 7, 2024
"Susie was very thorough and patient. She provided all of my options for vehicle and renters insurance. I recommend her and State Farm for all of your insurance needs!"
"Thank you for the opportunity to be of service. Susie is fantastic and will continue to take good care of you. "
David S.
April 25, 2024
"Great people who can answer your insurance questions . Everyone l have dealt with, were more than happy to help in any way they possibly could ."
"Thank you. We are glad to have you as a client. "
Kayla D
April 12, 2024
"State Farm through Melissa's office has been my insurance provider since I took out my own policy many years ago. They're helpful online, via phone, via email, & incredibly professional & efficient in the office (which is lovely, by the way). Thank you for helping to protect my family!"
"Thank you Kayla D. We appreciate your business!"
Robin Sweeney
April 5, 2024
"Great attention ro detail. Listened to my needs and pit together very professional offering. So glad I selected Michelle !"
"Thank you Robin. You were a joy to help! Melissa "
Rachel McCallister
March 28, 2024
"Kara is the best!"
"Thanks Rachel. We think so too and are blessed to have Kara on our team!"
Landdis Hollifield
February 29, 2024
"A wonderful agency who helped our family find the right policy for our new home. Super friendly staff who were easy to work with and got us what we needed when we needed it."
"Thank you for taking the time to leave a review. We appreciate the opportunity to be of service to you!"
Thomas Hayes
February 15, 2024
"Missy Hylton and her staff in Covington went above and beyond to help us through our accident. Highly recommend them if you need a new agent give them a call."
"Thank you Thomas for being a loyal customer and giving us the opportunity to be of service. We do have a great team!"
Aaron Surgeon
February 14, 2024
"Very helpful and made it very easy to make the switch from my previous company"
"Thank you. We appreciate the opportunity to help your family and for the continued referrals. "
Faye Brookman
February 13, 2024
"State Farm is the greatest insurance company that I could ever ask for I have been with them over 25 years they always get me what I need as soon as possible thank for everything you guys do for us"
"Thank you Faye. We hope to be of service to you for another 25!"
Cam Grizzel
February 11, 2024
"So nice to talk to and so helpful."
"Thank you Cam. We appreciate you as well. "
Stephanie Harrison
February 9, 2024
"ALWAYS great service!"
"Thank you Stephanie. We strive to be 5-Star. "